|
|
 |
|
 |
 |
| |
|
All Product Lines Served from Consolidated
Facility
 In
early 2004, SMETCO expanded and consolidated into one primary
state-of-the-art location in Aurora, Oregon.
This significant investment in
facilities consolidation ensures the quickest possible
response on all sales, support, and parts orders
for every product manufactured by SMETCO.
The 2004 central site expansion substantially increased the
capacity of SMETCO's manufacturing and
parts warehouse. A comprehensive inventory of parts is
available for all our products from one central warehouse
which ensures speedy availability and delivery of spare parts
for the entire line of SMETCO products. With multiple
daily package pickups and drop-offs from all the major air,
ground, and road delivery services, SMETCO offers spare parts
availability that ensures your company can keep its equipment
running reliably for years of demanding use.
By directing all inquiries through one toll-free number
serviced through our consolidated facility, we can
ensure tracking, visibility, responsiveness, and the best
possible quality for all your requirements. Please direct all inquiries to our toll-free number:
1-800-253-5400 |
|
|
Talk Directly to a SMETCO Specialist
 As
part of our ongoing commitment to offer the best support in
the industry, when you call SMETCO you will talk to a
SMETCO employee: not voice mail, not an answering
machine, not an answering service, just bona-fide
employees of SMETCO that are committed to your success.
We can immediately dispatch your request to our professional
staff of specialists that are trained
and experienced in all aspects of system installation,
operation, troubleshooting and support.
Call us on our toll-free number
1-800-253-5400. |
|
|
Parts
  SMETCO's
parts staff is available to help you quickly and efficiently
procure the supplies you require to keep your equipment
running in peak operating condition.
Call 1-800-253-5400 and ask for the parts department.
We'll ensure your order is efficiently and quickly
processed. |
|
|
Support
 SMETCO provides full-service solutions
before, during, and after the sale. We customize
installation solutions for your specific requirements then
back up that installation with a highly trained staff of specialists
to ensure your success.
SMETCO's experienced staff of professionals constantly train
and update their detailed knowledge in all aspects of
system installation, operation, troubleshooting and support. We work closely with you to
offer solutions optimized to fit your business requirements.
Call 1-800-253-5400 and ask for the technical support
department. |
| |
|
|
|
| |
|
Custom Designs
 Each product we offer has evolved
with the
unique requirements of our customers. We offer
innovative, cost effective solutions: reliable, heavy-duty,
rugged products with a reputation for longevity of service.
SMETCO has thrived by customizing solutions to your specific
requirements. If you don't see the
material handling product you need on the pages of this
website, give us a call. We can work with you to
innovate the most cost-effective solution for your needs. |
|
|
CAD Based Layouts
 SMETCO's staff of
designers, fabricators, and machinists utilize the latest
3D Computer Aided Design (CAD) systems to build solutions
specific to your needs. This blending of technology and
product experience ensures your
solution will have the proper fit, form, and function for
your requirements at
your physical site.
We will provide you the
descriptions, documentation, diagrams, and details you need to
ensure successful installation and operation at your plant. |
|
|
Turnkey Installations
 SMETCO provides full-service solutions
before, during, and after the sale. We customize
installation solutions for your specific requirements.
Our staff of specialists will provide the level of assistance
you need for your specific circumstances. Many of our
customers request complete turnkey installations
consequently we have an experienced staff of professionals
with considerable experience in all aspects of system
installation and operation.
We work closely with you to design a
solution to fit your needs so you can be assured that SMETCO
products will successfully integrate into your business. |
|
|
Preventive Maintenance Contracts
 SMETCO
understands your needs to assure reliable uptime of the
products that are critical to your business success.
We offer Service Contracts that are written for your
specific needs to meet
your uptime requirements. |
|
|
Recommended Spare Parts Packages
 When you buy from SMETCO, the leader in
Pallet Handling Systems, you get the benefit of 41 years of
experience. That experience includes intimate
knowledge of the requirements to keep your operation running
reliably for years on end. We will customize
a spare parts package to assure you can keep your systems up
and running in the most demanding application environments.
And we can back up that spare parts package with our extensive
spare parts inventory. |
|
|
Spare Parts Inventory
 SMETCO stocks a comprehensive inventory of
spare parts for overnight delivery.
|
|
|
Emergency Service
 SMETCO maintains a staff of dedicated field
service technicians to assure we can respond to your needs.
Our field service technicians have been factory trained to
ensure your systems maintain years of reliable, demanding
use. |
|
|
In-House Troubleshooting and Programming
  SMETCO can replicate, troubleshoot, and
program a custom solution for your requirements. |
|
|
|
| |
|
|
|
|
